MonoPlay Casino Cookies Policy

At MonoPlay Online Casino, we believe transparency is the foundation of trust. This Cookies Policy explains what cookies are, how we use them across monoplay.com, and what choices you have regarding their use. By continuing to use our website, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. Here at MonoPlay, we use cookies to help our platform function correctly, remember your preferences, and improve your overall experience. Cookies allow us to recognize your device on future visits and provide you with a more personalized service.

Cookies are not harmful files and do not contain personally identifiable information on their own. However, when combined with other data we collect, they may help us identify you as a registered user of our MonoPlay Online Casino platform.

Types of Cookies We Use

At MonoPlay Casino, we use several categories of cookies, each serving a specific purpose. Below we outline the main types of cookies you may encounter when using our services:

Strictly Necessary Cookies

These cookies are essential for our MonoPlay Casino platform to operate. Without them, core functions such as logging in, accessing your account, making deposits, and navigating between pages would not work. We cannot disable these cookies as they are integral to the services we provide.

• Session authentication and account access
• Security verification and fraud prevention
• Shopping cart and deposit flow functionality
• Maintaining your login state during your visit

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our MonoPlay Online Casino website. These cookies collect aggregated, anonymous data about page visits, time spent on pages, error messages, and navigation patterns. This information helps us improve the usability and performance of our platform.

• Tracking which pages are visited most frequently
• Measuring loading speeds and technical performance
• Identifying broken links or error-prone areas
• Improving the layout and structure of our website

Functional Cookies

Functional cookies allow our Mono Play platform to remember your preferences and provide enhanced, more personalized features. These cookies may store information such as your preferred language, currency settings, or region so that we can tailor the experience to your needs.

• Remembering your language and currency selection
• Storing your display preferences for games and lobby layout
• Enabling auto-login features where you have opted in
• Retaining your last visited game category or filter settings

Targeting and Marketing Cookies

We and our trusted third-party partners may set targeting cookies on the MonoPlay Casino website to deliver relevant advertising to you across the web. These cookies track your browsing habits and build a profile of your interests so that we can show you promotions and offers that are relevant to you.

• Displaying personalized promotional content based on your activity
• Limiting the number of times you see the same advertisement
• Measuring the effectiveness of our marketing campaigns
• Enabling retargeting across third-party websites and platforms

Third-Party Cookies

When you use Casino MonoPlay, certain third-party service providers may also set cookies on your device. These include analytics providers, payment processors, game developers, and advertising networks. We do not control third-party cookies directly, and we recommend reviewing those third parties' own cookie and privacy policies for full details.

How Long Do Cookies Last?

Cookies we use at MonoPlay Online Casino are classified as either session cookies or persistent cookies:

• Session cookies — these are temporary and are deleted automatically when you close your browser.
• Persistent cookies — these remain on your device for a set period (typically between 30 days and 2 years) or until you manually delete them.

The lifespan of each specific cookie depends on its purpose and the settings defined by us or our third-party partners.

Your Cookie Choices and Controls

We respect your right to control how cookies are used on your device. When you first visit MonoPlay Casino, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category.

In addition to our consent tool, you can manage or delete cookies directly through your browser settings. Most modern browsers allow you to:

• View and delete cookies already stored on your device
• Block cookies from specific websites or all websites
• Set up notifications when a cookie is being placed
• Browse in private or incognito mode to limit cookie storage

Please note that disabling certain categories of cookies — particularly strictly necessary and functional ones — may affect the performance of our Mono Play platform and limit your ability to access certain features, including logging in or completing transactions.

For guidance on managing cookies in your browser, visit the official support pages for your browser of choice (e.g., Chrome, Firefox, Safari, Edge).

Cookies and Responsible Gaming

We also use cookies to support responsible gaming measures on our platform. At MonoPlay Online Casino, certain cookies help us monitor session duration, track self-exclusion status, and ensure that responsible gaming limits you have set are properly enforced during your visit.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you via a notice on our website or through other appropriate communication channels. We encourage you to review this policy periodically to stay informed about how we use cookies at Casino MonoPlay.

Contact Us

If you have any questions about this Cookies Policy or how we handle your data at MonoPlay Online Casino, please do not hesitate to contact our support team. We are available 24/7 and ready to assist you:

• Live Chat: Available directly on monoplay.com, 24 hours a day, 7 days a week
• Email: support@monoplay.com

Our MonoPlay Online Casino is operated by Next Global Era Limited, a company registered in Belize (registration number 000030447), with registered address at 9 Barrack Road, Belize City, Belize. We are licensed under the State of Anjouan, Computer Gaming Licensing Act 007 of 2005, License Number ALSI-102310002-F15.